InfiNET iT

CREATING CLIENTS FOR LIFE - ITS NOT AN OBJECTIVE, ITS A REALITY!

Hosted PBX service

The only cost to you for the Hosted Switchboard service is a monthly service rental. One of the key advantages is that extensions can be located either within a single office or at various sites. Each extension requires a VoIP-enabled telephone.

Features

Voice mail for each extension
Voice mail to Email
Automated Attendant
Interactive Voice Response (IVR)
Call Queuing
Time Based Call Routing
Internal Call Transfer at no cost, irrespective of where the extension is physically located
Call Flow – customise how calls are answered
Call Forwarding
Call Divert
Call Detail Records
Pin codes if required for each staff member – call costs on a per-individual basis
Call forwarding on extensions
Call diverts in the event of connectivity failure
Optional Call recording